Saturday, January 06, 2007

Douchebag of the day!

Today is a 70 degree day in the middle of winter so i expected it to be slower than normal because people are prob enjoying the weather. Although we had a good day number wise so far its because mostly of big hit sales....then tons of sitting around. Its boring but i get to catch up on news and things like that to keep myself ahead of the game when people ask questions about games. Of course though this is usually a magnet for something strange to happen.

I'm sitting around preping movies for our automated rental machine in the back of the store and this couple walks in they ask if we have Tiger Woods 2007 and i told them where it was and they brought it up to buy. They traded about 4 games in....games we normally wouldnt take..i basically gave em a gift to make some money in the store. Everything was fine and good until they wanted to use our value card.

He asked how the value card works...i explained how he could get trade depending on how much he spends. Then he asks how come he doesnt get the points for the trade in. And i explained that when he bought the games here he got the trade in for them. but he said he didnt buy them here so i explained that u only get the points when you buy games from us. His girlfriend unstood...but he seemed to have issues and get really pissed off at me.

Now let me sum this up a little bit....he wanted to trade 4 games which i gave him 14 dollars in trade...he wnated to get a used tiger woods 07 which we have for 20 in the store...i gave him the 20 credit on the value card for the game...but he wanted the other 14 for trade in from the games which we dont do. so he wants 34 points when he only pays 20...

Ok so now he is pissed at me...and doesnt understand why i wont give him the 34 points...so i say to em..you didnt buy the games here so why should i give u any points for the games. Obviously i'm getting upset at this point..and i sent the hint to em...and he shrugs it off with..you shouldnt be in this buisness if you cant help the customer. No.....i can help the customer..i cant help retards who cant think for themselves...His girlfriend is next to em saying its okay its okay i understand...and he is there not being able to comprehend i cant do anything for him cuase he didnt buy the games here. So then he looks up at our TV on the wall...(the one pictured in Postman's post about the ps3) and goes..oh now i understand...you get one of these TVs and your all smug...i wanted to laugh..So of course i throw in..yep..thats how it is man...and then he goes back to the card and is like..well if i cant get the points for my traded in games then what do i need this card for and throws it on the table. Then I say okay..i obviously cant do anything about that. He then wants to talk to a manager and i say thats me....then he wants the corporate number...and i tell him thats us...then i offer my boss's card to him..if he wants to call and complain about me. And he yells at me saying you dont even care if i never shop here again and lose my money. No...i really dont wanna deal with a complete asshole who cant figure things out on his own and needs his girlfriend to tell him whats going on cause he is making a complete douchebag outta himself.

Through this whole thing i was fustrated about how stupid this guy was but in no why was i trying to be mean..i just answered his questions and it seemed to make him more mad everytime i told him i wouldnt suck his dick for em. So he gets a refund on his game..which i gave him happily...and then he left..5 minutes later he came back in and rebought the game and left without saying a word......go figure....then some lady who was in the store came up to me and was like is that guy for real..and we had a laugh about it...

about 10 minutes later he called on his phone to file a complaint...haha...asking for my boss...i dodnt even think he realized it was me on the phone.....and every minutes that goes by i thank myself i dont have to deal with that douchebag ever again...i'm not for kicking people out or banning them..but if your going to act like a complete dick then goodbye...have a nice life cause i dont wanna deal with your ass anymore.

Great way to start the year...

few added notes....he spend 14 dollars in this store...big loss there....
the games he wanted trade in were...Starsky and Hutch, Ghost Recon: Jungle Storm, Wakeboarding Unleashed, Tiger Woods 2001......14$ is very good if u ask me...

2 comments:

Kevin McPherson said...

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Albert said...

Just thought I'd lead a comment to keep you guys troopin'! I love your blog, mainly because it provides a hilarious look into the world of game stores. Before, I used to think that working at a video game store was the perfect job. Now,...not so much.

Keep up the good work!