Mr. Bring it back

So last year around when Madden 2006 we had a customer who bought a Gamecube and a Madden 2006. Everything was good and cool with the sale...no problems..guy paid. So about two days later the guy wants to return the item...says its not working..wants his money back. We test out all of our sets so we are always sceptical of these calls. Its rare but sometimes it does happen so we told him to bring it in and we will check it out. So he comes in and low and behold..it works perfect...and he starts the "it didnt work at my house" excuse... My boss has this unwritten rule...if they tell us the truth help em out..if they lie to us for no reason..then dont take it back. We are easy with returns...but we dont need your made up stories...just tell us you dont like it. So my boss tells him to be on his way and he threatens to KILL my boss...says that he will be waiting for him when the store closes and everything...of course he was all talk...

Fast forward to Madden 2007.....guess who comes into buy a PS2 and a Madden 2007...yup Mr. Bring it back....So by this time i forget what he looked like...and i sold him a PS2...as soon as he left my boss told me who he was...and i was like oh crap.... My boss asked if i wanted to make a bet that he brings it back or not....but i didnt...haha...so the next day...sure enough..."my ps2 works with everything but my new madden"...so we told em to come in and get his money back...but he wanted another set... Giving him another set isnt going to matter since the one we gave him is fine...so we told him to just come in and get his money and go get it somewhere else.....

I forgot to tell my boss he called...and i left and sure enough about 20 minutes later! My boss calls me telling me who came in and we shared a laugh about it......and thus named him Mr. Bring it back...

We have nicknames for lots of the customers....Like coffee joe...who has a coffee everytime he comes in....Movie steve who buys a movie everyday....helps us know who we are talking about without having to describe the people....But i'll save that for another story!